The data controller is Villa Pauletta.
Our Privacy Policy
This Privacy Policy sets out how we, Villa Pauletta, collect, store and use information about you when you use or interact with our website, http://167.71.132.178 (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective from 1 May 2018.
Data Controller
How we collect or obtain information about you
When you provide it to us (e.g. by contacting us, creating a booking or leaving feedback via our contact us forms.)
From your use of our website, using cookies etc
Occasionally, from third party booking websites such as Airbnb and Booking.com
Information we collect
When you contact Villa Pauletta or want to create a booking we will collect your name, contact details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address)
If you proceed with placing a booking on our website we will ask you for your payment details or redirect you to a secure payment processor. Villa Pauletta is secured with a 256bit SSL Certificate and is fully secure.
If you are booking for multiple guests we will ask for the details of all party members also. We may also ask for passport and/or other identity documents.
How we use your information
For administrative and business purposes (particularly to contact you and process bookings you place on our website)
The information you share with Villa Pauletta is strictly used for the purpose of your booking and any legal obligations we have regarding your stay.
Disclosure of your information to third parties
Only to the extent necessary to run our business, to our service providers, to fulfill any contracts we enter into with you, and where required by law or to enforce our legal rights.
Your details (name, email) maybe shared with other booking websites such as Airbnb, Booking.com to make sure our booking calendars and guest arrivals/departures are equal on all our booking platforms.
Do we sell your information to third parties
No & Never
How long we retain your information
For no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information such as keeping our booking calendar upto date.
How we secure your information
Using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary.
Use of cookies
We use cookies on our website including essential, functional and analytical cookies.
Your rights in relation to your information
To access your information and to receive information about its use
To have your information corrected and/or completed
To have your information deleted
To restrict the use of your information
To receive your information in a portable format
To object to the use of your information
To withdraw your consent to the use of your information
To complain to a supervisory authority
